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One software.
Made for kitchen studios.

A specialized CRM understands the real workflows of a kitchen studio — from consultation to ordering to installation. Not generic software you have to adapt. But one that fits from the start.

Kitchen studios

From first contact to installation

Workflow
Consultation
Quote
Deposit
Order
Installation
Problem

Orders get lost between sticky notes, Excel and the inbox. The deposit is missing, installation is coming up, nobody notices.

Solution

One system that brings all orders, payments, documents and appointments together — and warns automatically when something goes off track.

Auftrag #2024-0847
live
Contract
Deposit
Manufacturer conf.
Goods receipt
Install approval

Relevant Features

Quote pipeline with 14 stages & automatic follow-up reminders
Order management with payment progress & remaining-balance highlight
Document archive with automatic AI classification
Customer portal for quotes, messages and documents
Request Google reviews automatically after installation
MIA Support

MIA monitors every order: is the manufacturer confirmation missing? Is the final payment in before installation? Are all documents complete? MIA warns — before it gets expensive.

Result: No order falls through the cracks, no payment is forgotten.

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Kitchen retailers & planners

Consultation, quote, sale — in one system

Workflow
Customer
Planning
Quote
Order
AB check
Problem

Customer consultation here, quote there, order somewhere else. The overview gets lost between systems.

Solution

From consultation to quote creation to ordering with the manufacturer — all in one CRM, automatically synced.

Auftrag #2024-0847
live
Contract
Deposit
Manufacturer conf.
Goods receipt
Install approval

Relevant Features

Fast customer creation without mandatory-field overload
Quote tracking with automatic reminders
Showroom kitchen management with per-branch visibility
Orders straight from the quote
Manufacturer master data & complaint contacts
MIA Support

MIA scans the inbox for order confirmations, matches them automatically with orders and flags discrepancies in positions or prices.

Result: Every order is confirmed, assigned and documented — automatically.

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Multi-branch operations

Multiple locations, one platform

Workflow
Branch A
Branch B
Branch C
Isolated
Central
Problem

Branch A sees Branch B's data. Or vice versa: nobody has the big picture. Central settings, decentralized data — hard to manage.

Solution

Multi-tenant architecture with strict data isolation per branch. Staff can be assigned to multiple branches.

Auftrag #2024-0847
live
Contract
Deposit
Manufacturer conf.
Goods receipt
Install approval

Relevant Features

Row-level security per branch — strict data isolation
Branch switcher in the header for authorized staff
Showroom kitchen visibility controllable per branch
Central settings, decentralized data
Super-admin portal for cross-tenant overview
MIA Support

MIA monitors each branch separately and warns the responsible local staff — with automatic ownership detection based on sales rep, branch and order.

Result: Central control, decentralized efficiency. Each branch works independently.

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Furniture assembly companies

Orders, installers, protocols

Workflow
Handover
Installation
Protocol
AI check
Complaint
Problem

Documents sent to the installer by email or mail. Acceptance protocols on paper. Defects are detected late, complaints filed too late.

Solution

Installer portal with order overview, acceptance protocols and photo documentation. Handovers to assembly companies with service-sheet PDF.

Auftrag #2024-0847
live
Contract
Deposit
Manufacturer conf.
Goods receipt
Install approval

Relevant Features

Installer portal with daily-updated order list
Acceptance protocol with photo upload and AI evaluation
Handover history to external assembly companies
Service-sheet PDF created automatically
Automatic appointment reminders to customers
MIA Support

MIA evaluates acceptance protocols automatically, detects defects in photos and voice notes, identifies the responsible manufacturer and prepares the complaint — you just approve.

Result: Defects are detected immediately, complaints prepared automatically.

Try for free

One platform, scalable for any size

From a one-person business to a branch chain — you only pay for the staff and modules you really need.

Your data. Your decision.

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