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AI module · Machine Intelligence Assistant

MIA — your AI,
that never sleeps.

You sell dream kitchens! AI handles the rest. AI handles the rest!
Our AI is called MIA.

MIA is not a chatbot. MIA is the intelligent monitoring layer of your kitchen studio CRM. It keeps track of all processes, recognizes connections — and warns you before something goes wrong.

„You don't have to keep every order in mind. MIA does."
What does MIA mean?

MIA stands for Machine Intelligence Assistant

MIA is the AI layer that runs in the background of your CRM — unobtrusive, continuous, reliable. It sorts documents, checks order confirmations, monitors payments and installations, detects defects and prepares complaints.

What MIA monitors

MIA keeps track of all relevant processes in your kitchen studio — and recognizes connections between them.

Customers
Quotes
Orders
Purchase orders
Order confirmations
Documents
Delivery dates
Installation
Installation companies
Installation appointments
Payments
Installation approvals
Complaints
Tasks
Appointments
Communication

MIA doesn't look at a single order.
MIA recognizes connections.

An order has an installation date. The payment is still missing. The date is approaching. MIA connects these dots — and warns in time.

MIA überwacht
CRM-Auftrag
Dokumente
Zahlung
Lieferung
Montage
Abnahme

MIA schaut nicht auf einen einzelnen Schritt. MIA erkennt, wenn etwas weiter vorne fehlt — und weiter hinten trotzdem weiterläuft.

Early warning system

MIA doesn't wait until something goes wrong.

MIA continuously monitors processes and points out problems — before they become bigger problems.

Manufacturer confirmation missing
Order sent — but no confirmation back.
Delivery date unknown
Installation approaching — goods receipt missing.
Installation coming up, payment missing
Final payment not received — appointment in 5 days.
No installer assigned
Date set — but no installer assigned.
Task overdue
Follow-up elapsed — task still open.
Complaint pending
Defects detected — not yet sent to manufacturer.
Acceptance protocol missing
Installation done — but no protocol uploaded.
How MIA works

One order. One story.

In a few seconds you see why MIA brings real value.

01

An order comes in

Customer signs, contract is created.

02

The order is placed

Manufacturer receives the order, waiting begins.

03

The confirmation arrives

MIA recognizes the email, reads the confirmation, assigns it.

04

MIA checks the process

Positions, prices, delivery date — all compared.

05

Delivery is planned

Goods receipt expected, installation date comes into view.

06

Installation approaches

Appointment in 5 days — prerequisites are checked.

07

MIA checks prerequisites

Goods receipt? Deposit? Final payment? Documents?

08

Payment missing

Final payment not received — installation approval blocked.

09

Warning

MIA creates a prioritized warning with a suggested action.

10

The team can react

Email draft ready — you approve, it is sent.

MIA detects. You decide.

MIA is not an autopilot. MIA prepares everything — but critical actions need your approval. MIA detects, monitors, warns, suggests actions and prepares communication and tasks. Sending and execution remain under your control.

Automatic
Detects & sorts
Prepare
Creates drafts
Approval
You decide
Audited
Everything logged

What MIA does for you

Six core capabilities that noticeably ease your daily kitchen studio work.

Automatic mailbox retrieval

MIA monitors manufacturer mailboxes via IMAP/POP3, recognizes order confirmations, delivery notes and complaint replies — around the clock.

Intelligent document check

Order confirmations are automatically matched against the purchase order: prices, positions and delivery dates. Discrepancies are flagged.

Early warning system

MIA detects critical events — missing documents, looming deadline delays, unpaid balances — and creates prioritized warnings.

Prepared actions

Complaints, follow-up emails and service tasks are pre-written by MIA and only need your approval.

Ownership detection

MIA suggests the responsible staff member based on sales rep, branch and order — including reasoning.

Continuous learning

Stored rules and manufacturer profiles in the knowledge portal are considered by MIA in every decision — the more you maintain, the more precise MIA becomes.

Experience MIA in 5 minutes

Register, run through onboarding — MIA is ready to use immediately with demo data. No credit card needed.

Start 30 days free now

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